Shipping & Return Policies
Art&Deco By Natasha shipping options may vary depending on the product types, quantity, volume weight and destination address.
Your order will be sent out directly after production on average within 3-7 days of ordering.
Delivery Options (Based on Country and products)
We only ship with track & trace and we only use reliable shipping providers.
Depending on the shipping destination and products, this is the provider we use.
International shipping fees:
We do not take responsibility for customs fees in any countries.
All products are made to you – after your order is is checked in with us.
Production Time of all products.
Accessories Production Time: 3-6 days
Bags Production Time: 4-6 days
Apparels Production Time: 4-7 days
Legging Production Time: 4-6 days
Hoodies Production Time: 4-7 days
Home Products Production Time: 3-6 days
Returning Damaged / Defective Items
In cases of the damage or defect, the return process can be expedited by providing us a digital pictures or videos of the damage or defect (along with a clear description of the problem) through email email@example.com
If the damage / defect cannot be verified via email contact, the product may be required to be returned to the Factory for inspection before a determination can be made as to the state of the product.
Return shipping cost
Art&Deco By Natasha will cover return shipping cost or refund only in cases when items have arrived in damaged condition or are confirmed by Art&Deco By Natasha Customer Service Teams to be defective.
Otherwise, no abnormalities in our quality under the service will not provide return.
But please contact us, for the best solution no matter what – we always want happy costumers.
In this case, please contact us and we will replace the product or give you a refund – in this circumstance we will also refund you for the shipping cost.
If a product is damaged or defective, and customers insist of returning, we will make arrangements with our factory as to how the return should be handled prior to placing the items back in transit to Art&Deco By Natasha.
Contact custom service by email firstname.lastname@example.org if you have any inquires or questions.